Augmented Reality FAQ

What is augmented reality? 

Augmented reality allows you to see the natural environment with a digital overlay using your device’s camera. You will be able to “see” artists talking about their work, go on virtual tours, and discover hidden animations.  

What will I see? 

The experiences vary from animations to photos. Most of the experiences include a short (1–2 minute) video presented by artists, staff, or experts that share information the artwork or area you are in. You may need to move your camera around throughout the experience.  

You can take photos during the experience. Either use your phone’s screen capture feature or take a photo within the app using the camera icon.  

Where can I find the AR experiences? 

Look for QR codes on signs placed near artworks in and around Old Town Scottsdale. Hover your phone’s camera over the code to start the experience.    

You can also access certain AR experiences anywhere. Open the Hoverlay app and scan the QR code or the anchor symbol to start the experience.

What will I seehear, or do while using AR?  

  • Spirit of Camelback: Artist Kana Tanaka was inspired by the buds of a cactus flower for the shape of the art glass elements in this piece. Watch the cactus buds bloom in time-lapse videos by filmmaker Greg Krehel.
  • One-Eyed Jack by John Randall Nelson: Meet artist John Randall Nelson as he shares the story behind why this location is so significant to him and the Scottsdale contemporary arts scene. Also check out the special One-Eyed Jack AR experience here.
  • LOVE by Robert Indiana: Meet Wendy Raisanen, curator of collections and exhibitions for Scottsdale Public Art, to learn the history of this iconic piece from the collection. You can also see examples of LOVE from around the world.
  • Soleri Bridge and Plaza by Paolo Soleri: Meet staff from Cosanti Foundation to learn about the layered symbolism of Soleri Bridge and Plaza. Virtually visit the historic studios of Paolo Soleri, Cosanti, and Arcosanti, and explore 3-D animations and time-lapse videos of this work. 
  • Passing the Legacy by Herb Mignery: Meet Mark Reynolds, captain of the Navajo County Sheriff’s Hashknife Posse, to learn about the historic route that is recreated annually and culminates at this public art piece inspired by the historic Pony Express. 
  • Windows to the West by Louise Nevelson: Taking care of public art is a full-time job. Meet Wendy Raisanen, curator of collections and exhibitions for Scottsdale Public Art, as she shares the history of this piece and the work it takes to keep this art from going to the birds. 
  • Horseshoe Falls by Michael Maglich: Meet Wendy Raisanen, curator of collections and exhibitions for Scottsdale Public Art, as she shares some fun facts about the symbolism of this work and invites you to interact with it. 
  • Knight Rise by James Turrell: View a time-lapse video of the changing sky as seen through Knight Rise.
  • Diamond Bloom by Curtis Pittman: Meet artist Curtis Pittman as he shares his inspiration for this public art sculpture. 
  • Bronze Horse Fountain by Bob Parks: Meet Wendy Raisanen, curator of collections and exhibitions for Scottsdale Public Arts, as she shares the stories behind these iconic horses. 
  • Traceries by Mary Bates Neubauer: Meet artist Mary Bates Neubauer as she shares the story behind these beautiful recycling and waste bins.

What kind of device do I need? 

You will need a newer phone connected to Wi-Fi or a service provider and with updated software (i.e., iPhone 6 or higher with at least iOS 13 or Android with 7.0). You can also check if your mobile device is ARCore compatible.

How do I install the app?  

First, you need an AR-capable device (see above).

Next, download the Hoverlay app OR open your device’s camera and hover over the QR code below. You can also open your device’s browser, e.g., Chrome, Safari, etc. and go to https://hoverlay.io/ScottsdalePublicArt to download the app directly. 

What do the symbols on my Hoverlay app screen mean?

  1. Hoverlay AR channel
  2. Add this channel to your favorites
  3. Refresh button
  4. Take a photo
  5. Take a video
  6. Press to take a photo or record a video
  7. Search for a Hoverlay channel
  8. Sign in to the Hoverlay app

Why can’t I hear anything? 

Make sure your phone is turned off from silent mode and turn up the volume. The AR is best experienced using headphones. 

How can I stop the video? 

Touch the screen and hit the pause button. Click the refresh arrow at the top to start over or refresh new content.  

How can I take a photo of the experience? 

You can capture photos by using the screenshot feature on your phone or clicking on the camera icon in the app. 

Troubleshooting 

Why can’t I see or hear anything? 

Did you hover your phone’s camera over the QR code, and open in Hoverlay? 

Yes. 

Did your camera open Hoverlay? 

Yes. 

Did you move your camera around? Sometimes the content is behind you. 

Yes. 

Did you refresh the app (click on the circle arrow in the top right corner)? 

Yes. 

Try closing the app (quit it entirely) and restart by hovering your phone’s camera over the QR code again.